faq
In many cases, the item listed and photographed, is exactly the item you'll receive. However I sometimes make more than one of an item. They are still individual and unique, as they're made from nature! This means that the item you receive may be very similar but not identical to the one in the photograph.
In order to keep your jewellery in great condition, store away from direct sunlight.
Remove before applying hairspray, perfume or other beauty products, showering or swimming, and cleaning with harsh chemicals.
If resin becomes extremely hot, it may become malleable, so just allow it to cool to room temperature before handling excessively.
The best way to restore resin's shine is to use a plastic polish.
Silver & Birch is based in the UK. We offer free UK shipping on orders over £60.
We can ship worldwide, shipping cost will be calculated at the checkout. Orders will normally be dispatched within 3-5 working days.
UK orders will be shipped via Royal Mail 2nd class. International orders will be shipped via Royal Mail standard parcels. If you require tracked shipping, please select this option at the checkout.
It's really important to us that you're happy with your purchase. If you have a problem when you receive your order, please get in touch so it can be resolved. We can accept returns within 14 days of receipt.
Pease get in touch with us for return details and return your item in it's original packaging.